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These five questions provide an approach to determine from customers what their performance curves should be, or at least what the first draft of a curve could be.
- How do you group your assets from a maintenance planning perspective? You may have to explain what this means. Basically, what assets have a similar maintenance approach and place them into groups.
- For Group 1, what is the minimum condition you allow before you do a major maintenance activity?
- For Group 1, how many years does it typically take for an asset to reach that level?
- When the answer is "it depends", ask what are the biggest factors it depends on and then ask the same question for each sub-category.
- When the answer is "it depends" again, push for an average.
Repeat this series of questions for each grouping and subgrouping.
Set the curve values like this:
- Plot value for age 0, index 100
- Plot answer given for age X (answer to 5), index Y (answer to 2)
Based on the slope, plot a value for age Z, index 0 (a little trial and error until the slope, in general, looks like a continuous line)