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Cannot calculate the index because there are no index mappings

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This error message displays if the user saves or completes an inspection where one or more condition categories are not setup correctly:

Estimated index was not calculated for one or more condition categories marked Not Inspected. If you want an index for a condition category, ask your System Administrator to make sure the prerequisite data is in place.

A warning indicator displays in the Inspection for the condition category. The warning message is, "Cannot calculate the index because there is missing condition data."

Solution

With the Advanced Assets Extension:

  • Make sure a valid performance curve is set up for all condition categories.
  • Make sure the asset has an Install and/or Replace date.
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