You must have administrator rights to access this feature.
When the ArcGIS Indentity is not associated to an organization, the following message displays:
"To access Cartegraph use your ArcGIS Identity that is tied to your organization's ArcGIS Online account. Identities tied to individual public or private accounts are not allowed."
The Cartegraph Administrator must edit the user's account to replace the Esri user name with one that is tied to the organization's ArcGIS account.
- Click >User Administration.
- Highlight the User Name of the person trying to sign in.
- Click View.
- Click Edit.
- Enter the Esri User Name tied to the organization's ArcGIS account.
- Click Save.
- Notify the user what Esri account they should use when signing in.