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Cartegraph Campus

Cannot Load Layers

When trying to load a map layer in Cartegraph One, you might see the following error message:

"One or more layers could not be loaded. Try again later or ask your GIS administrator for help."

This error message displays for one of the following reasons:

Symptom

A layer was not served over https://

Quick Fix

You might have tried to access a layer over http://. Try a layer over https://

Symptom

A timeout occurred trying to connect to the server.

Quick Fix

Try again later.

Symptom

Invalid credentials for the layer.

Quick Fix

Verify your sign-in information and try again. If the problem continues, ask your system administrator for access rights.

 

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