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Cannot Contact Server

While trying to edit a GIS association the following message may display:

"You are not able to edit any of the Field Associations because the ArcGIS Server connection was lost. Check the server settings or contact Cartegraph Technical Support for help."

Symptom

There was a problem connecting to the ArcGIS server.

Quick Fix

  1. Click OK to clear the message. 
  2. Click Manage Servers.
  3. Select the corresponding server.
  4. Click Edit to enable the Test the Connection button.
  5. Click Test the Connection.
A more detailed message displays to help troubleshoot the problem.

 

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