This feature requires a Cartegraph OMS license.
An ArcGIS Identity is required.
Work Orders do not contain any geometry data. Work Orders can be integrated with a feature class or a table. The geometry information relevant to a work order is stored in the associated Tasks.
The integration of Work Orders with Esri is a one-way integration, from Cartegraph to Esri. All adds, edits, and deletes in Cartegraph push to Esri. Any changes in Esri are overwritten by what is in the Cartegraph system every night.
Cartegraph allows for the user to filter which Work Order records integrate with Esri. Setup the filter for a smaller subset of Work Order records to be integrated. For example, all Work Orders where the start date falls within a specific date range or only integrating Work Orders with a specific Status.
Once a Work Order falls out of the filter range it is removed from Esri when either the Work Order is updated or a background sync is performed.