Skip to main content
Cartegraph Campus

Cartegraph Engage Guide Segmentation

Guides can be targeted to different audiences based on the type of intended message. As an example, an admin may need different guidance versus a regular end user.

There are 5 predefined segments as well as the ability to create custom segments.

The predefined segments are:

  • Everyone
  • Time Since First Visit: < 30 Days
  • Time Since First Visit: 31 - 60 Days
  • Time Since First Visit: 61 - 90 Days
  • Time Since First Visit: > 30 Days

GuideSegment.png

Custom Segments

Custom Segments are created using rules that use predefined metadata about the users, or guide interaction data. AND / OR logic can also be applied to combine rules together to create the desired segment. 

Warning: Metadata fields requiring Text input are case sensitive.

CustomSegment.png

Be sure to check your segment before saving and continuing to make sure you're seeing what you expected.

CheckSegment.png

Tip: Utilize the "Visitors List" at the bottom of the Analytics page to see what metadata fields are available for segmentation by managing your columns.