When trying to load a map layer in Cartegraph One, you might see the following error message:
"One or more layers could not be loaded. Try again later or ask your GIS administrator for help."
This error message displays for one of the following reasons:
Symptom
A layer was not served over https://
Quick Fix
You might have tried to access a layer over http://. Try a layer over https://
Symptom
A timeout occurred trying to connect to the server.
Quick Fix
Try again later.
Symptom
Invalid credentials for layer.
Quick Fix
Verify your sign in information and try again. If the problem continues, ask your system administrator for access rights.
