When trying to load a map layer in Cartegraph One, you might see the following error message:
"One or more layers could not be loaded. Try again later or ask your GIS administrator for help."
This error message displays for one of the following reasons:
Symptom
A layer was not served over https://
Quick Fix
You might have tried to access a layer over http://. Try a layer over https://
Symptom
A timeout occurred trying to connect to the server.
Quick Fix
Try again later.
Symptom
Invalid credentials for the layer.
Quick Fix
Verify your sign-in information and try again. If the problem continues, ask your system administrator for access rights.
