Cannot Load Layers

When trying to load a map layer in Cartegraph One, you might see the following error message:

"One or more layers could not be loaded. Try again later or ask your GIS Administrator for help."

This error message displays for one of the following reasons:

Symptom

A layer was not served over https://

You might have tried to access a layer over http://. Try a layer over https://

A timeout occurred trying to connect to the server.

Try again later.

Invalid credentials for layer.

Verify your sign in information and try again. If the problem continues, ask your system administrator for access rights.