Skip to main content
Cartegraph Campus

Create a Request in Cartegraph One

This feature may not be available in every package. Not sure if you have this feature or you want to learn more about it? Send us a message at support@cartegraph.com.

 

When you create a request you have three options for the requester, anonymous, an existing requester, or add a requester to the system. The rest of the steps for creating a request are the same. Each of the three requester options steps is described below.

Anonymous Requester

  1. On the home screen, tap +>Create Request.
  2. Select the issue.
  3. Tap Anonymous for the requester.
  4. Tap Next.
  5. Search for or select the request's location and tap New Request.
  6. Enter the request details.
  7. Tap  2018-04-17_0915.png.

The new request detail view displays. Tap the back arrow to return to the Requests list.

Existing Requester

  1. On the home screen, tap +>Create Request.
  2. Select the issue.
  3. Tap Requester to search for and select an existing requester.
  4. Select the requester.
  5. Tap Next.
  6. Search for or select the request's location and tap New Request.
  7. Enter the request details.
  8. Tap  2018-04-17_0915.png.

The new request detail view displays. Tap the back arrow to return to the Requests list.

New Requester

  1. On the home screen, tap +>Request>iCG1Next.png.
  2. Select the issue.
  3. Tap Requester and search for the requester.
  4. If they are not found in the list, tap Create Requester.
  5. In the Requester Setup section, enter known details about the requester.
  6. Tap  2018-04-17_0915.png.
  7. Tap Next.
  8. Search for or select the request's location and tap New Request.
  9. Enter the request details.
  10. Tap  2018-04-17_0915.png.

The new request detail view displays. Tap the back arrow to return to the Requests list.