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Tablet Attachment Upload Troubleshooting

This feature requires a Cartegraph OMS license.

Symptom

The Cartegraph for iPad app cannot upload attachments when running in the background.

Quick Fix

  • Cartegraph recommends remaining in the app until the attachment upload completes.

Symptom

An upload is in progress and the navigation is taken away from the Cartegraph for iPad app.

Quick Fix

  • open another app
  • press the power button
  • close the cover

Symptom

Navigation returns to the app.

Quick Fix

  • The upload restarts if it has not timed out.

*This feature is not available when in Offline mode.

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