Skip to main content
Cartegraph Campus

DNS Resolutions Required on Servers for Licensing and Mapping

Cartegraph versions are integrated with two different cloud services. The cloud services are called from the Web and the Application servers.

The primary service addresses are https://www.arcgis.com and https://login.salesforce.com/. The two sites reference other resources. Specifically, https://www.arcgis.com uses Amazon's content delivery network (CDN) to serve up basemap tiles and other resources.

Because these are cloud services, the IP address of each service changes without warning. This means you cannot use a host file with a static IP address. The Web and Application servers need to use DNS resolution.

Esri recommends other domains. For more information, see Esri's website.

For Salesforce recommendations, click here.

Firewall

If your problematic network has a firewall, you may need to work with IT to add some exceptions to it. Here is a list of domains to allow:

  • Cartegraph OMS Web Server
    • *.content.force.com
    • *.force.com
    • *.salesforce.com
    • *.staticforce.com
    • *.arcgis.com
    • *.arcgisonline.com
    • *.amazonaws.com
  • Cartegraph OMS App Server
    • *.content.force.com
    • *.force.com
    • *.salesforce.com
    • *.staticforce.com
    • *.arcgis.com
    • *.arcgisonline.com
    • *.amazonaws.com
    • Additionally, to external sources for web hooks and integrations.
  • Web Browser:
    • *.arcgis.com
    • *.arcgisonline.com
    • *.amazonaws.com
    • *.mixpanel.com
    • pendo-static-5189921377878016.storage.googleapis.com
    • pendo-io-static.storage.googleapis.com
    • cdn.pendo.io
    • app.pendo.io
  • Cartegraph One (iOS, Android)
    • *.arcgis.com
    • *.arcgisonline.com
    • *.amazonaws.com
    • *.mixpanel.com
    • pendo-static-5189921377878016.storage.googleapis.com
    • pendo-io-static.storage.googleapis.com
    • cdn.pendo.io
    • app.pendo.io
    • sentry.io

For hosted clients, to get email notifications in a timely manner, allow the domain below in your email spam filter. Also, we recommend no rate limit for this domain.

mail.cartegraph.com