Cartegraph System Requirements: Winter 2020

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The requirements for the Cartegraph OMS, Cartegraph One, and Cartegraph for iPad apps are listed below.

Cartegraph OMS

The following are the requirements for the installation and use of hosted and on-premise deployments for the Fall 2019 release.

Customer Workstation

Operating System:	Windows 10 All Microsoft updates must be installed. 64-bit only
Processor and Memory (RAM):	Must meet or exceed the requirements of the operating system.
Available Hard Disk:	500 MB recommended
Supported Web Browsers:	Edge (latest version) Chrome (latest version)
Connectivity:	Always connected External Internet Access is required
Monitor:	Minimum screen resolution 1280 x 768

Map Support

Esri ArcGIS Online
Supports latitude/longitude coordinates only
Web map support for the Cartegraph One app

GIS Integration

Esri ArcGIS Online
On-Premise GIS
- Esri ArcGIS Server for Windows
- Esri ArcGIS Portal for Windows (federated with ArcGIS Server)
- Requirements:
  - Version 10.3.1 to 10.7
  - TLS 1.2
  - SHA256+ SSL certifications
  - Web Adaptor for hosted deployments (applies to ArcGIS Server and Portal only)
  - Standard or Advanced version (applies to ArcGIS Server and Portal only)
  - Only unsecured or GIS-tier authentication (applies to ArcGIS Server and Portal only)
  - Cartegraph add-in for ArcMap (recommended)
  - Cartegraph SOE for ArcGIS Server (recommended)

For On-Premise Deployments

If your organization chooses to use an on-premise deployment the following items are required in addition to those listed above. Please make note of differences for two-tier and three-tier configurations. A Web servicer, Application server, Database, and Project Home are not required for hosted deployments.

Web Server

Operating System:	Windows Server 2012, 2012 R2, 2016, or 2019 (recommended) .NET version 4.8 All Microsoft updates must be installed.
Processor and Memory:	Multi-core processor 2.0 GHz or faster 8 GB RAM 100/1000 Ethernet connection
IIS:	Version 8, 8.5, 10 SSL SHA-256 is required The server requires Transport Layer Security (TLS) protocol version 1.2 enabled
Other:	Internet Access Outgoing SSL communication required. Windows Local Group computer machine-level setting for Internet Explorer where "Do not save encrypted pages to disk" is set to disabled. See Cartegraph OMS Internet Explorer Encrypted Pages Setting to learn more about this setting If a two-tier environment: User ID with read and write access to the Project Home User ID and DB ownership for the database SMTP Compliant Email Server Permissions to run the Windows Task Scheduler If a three-tier deployment, the operating system must be the same on both the Web and Application servers. Outbound port 10943 opens to octopus.cartegraph.com.

Application Server

In a two-tier environment, this does not apply because the Web Server does the Application Server's job.

Operating System:	Windows Server 2012, 2012 R2, 2016, or 2019 (recommended) .NET version 4.8 All Microsoft updates must be installed.
Processor and Memory:	Multi-core processor 2.0 GHz or faster 8 GB RAM 100/1000 Ethernet connection
IIS:	Version 8, 8.5, or 10 SSL SHA-256 or later is required The server requires Transport Layer Security (TLS) protocol version 1.2 enabled
Other Environment Requirements:	Internet Access Outgoing SSL communication required User ID with read and write access to the Project Home User ID and DB ownership for the database SMTP Compliant Email Server Cartegraph recommends adding this server’s URL to the Safe list on the firewall between the DMZ and the internal network to eliminate flooding issues. Outbound port 10943 open to octopus.cartegraph.com. If a three-tier deployment, the operating system must be the same on both the Web and Application servers.

Database

Supported Database Types:

SQL Server 2012, 2014, 2016, or 2017 (recommended)

SQL Express is not supported.

Available Hard Disk:

5 GB or more free disk space

Shared Components:

Full-text and semantic extractions for search feature installed.

Project Home

Shared folder hierarchy to store attachments, import/export format files, and reports.

Available Hard Disk:	5 GB or more free disk space
Other Considerations:	Can be placed on a network share or directly on the Application server for three-tier deployments or the Web server for two-tier deployments. Can grow significantly based on the number of attachments being uploaded If being placed on the Application server for three-tier deployments or the Web server for two-tier deployments, consider a separate drive for growth.

Cartegraph One

This app can be used on both smartphones and tablets. The requirements listed are for the current version. Cartegraph One is released independently, to app stores, regardless of what Cartegraph OMS version and the requirements can change independently from Cartegraph OMS releases.

Cartegraph One requires that Cartegraph OMS must be on the latest version of Spring 2019 or later.

Android

Google Android OS version: 6.0 to 10.0
RAM: 2 GB is the minimum and 4 GB are recommended
Processors: Qualcomm Snapdragon:
- Model 430 line or higher
- Model 650 line or higher
- Model 710 or higher
- Model 820 or higher
Samsung Exynos7 Quad 7570 or higher

Devices

Android 6.x requires the latest version of the Android System WebView app found in the Google Play Store
Android 7.0+ requires the latest version of the Google Chrome app found in the Google Play Store
Recommended Android Tablet: Galaxy Tab 4 10.5 Cellular or a tablet that can receive Android 9 Pie.
Amazon tablets or Android devices without Google Play are not supported.

Apple

iOS 11 to 11.4, 12 to 12.4, or 13
RAM: 2 GB is the minimum and 4 GB are recommended
Setup with internet connectivity
Active iTunes account for the first download and updates
GPS enabled device

Devices

Cartegraph recommends using the most current devices, and for tablets iPad Pro.

Mini fourth generation, model numbers A1538 and A1550
Mini fifth generation, model numbers A2133, A2124, and A2125
iPad fifth generation, model numbers A1822 and A1823
iPad sixth generation, model numbers A1893 and A1954
Air, model numbers A1474, A1475, and A1476
Air, third generation, model numbers A2152, A2123, A2153, and A2154
Air 2, model numbers A1566 and A1567
Pro first generation, model numbers A1584, A1652, A1673, A1674, and A1675
Pro second generation, model numbers A1670, A1671, A1821, A1701, A1709, and A1852
Pro third generation, model numbers A1980, A2013, A1934, A1979, A1876, and A1983

Cartegraph for iPad

This app can only be used on an iPad in portrait mode. The requirements listed are for the current version. Cartegraph for iPad is released independently, to app stores, regardless of what Cartegraph OMS version and the requirements can change independently from Cartegraph OMS releases.

iOS 11 to 11.4, 12 to 12.4, or 13
Setup with internet connectivity
Active iTunes account for the first download and updates
GPS enabled device

See above for the supported devices.