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Cannot Connect to Database

This error message displays if the user name and password are not valid:

"Either the server or the database cannot be located or the username and/or password you specified is invalid. Continue and use these settings anyway?"


  1. Click No.
  2. Click Back twice.
  3. Verify the user name and password are correct.
  4. Click Back.
  5. Verify the SQL server name or Oracle service name is correct; if not use the correct name.