Callstack: at (Help/Operations_Management_System_(OMS)/Administration/Error_Messages/System_Error_Messages/Cannot_Reset_User_Persistence_for_Selected_Users), /content/body/p/span, line 1, column 1
When the Administrator resetting the persistence does not have rights in SQL security the following message displays:
"<User ID>‘s persistence could not be reset. Ask your System Administrator for help."
Make sure the Administrator trying to reset persistence has the needed permissions in the SQL database.