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Cartegraph Campus

Cannot Contact Server

You must have administrator rights to access this feature.

While trying to edit a GIS association the following message may display:

You are not able to edit any of the Field Associations because the ArcGIS Server connection was lost. Check the server settings or contact Cartegraph Technical Support for help.


There was a problem connecting to the ArcGIS server.

Quick Fix

  1. Click OK to clear the message. 
  2. Click Manage Servers.
  3. Select the corresponding server.
  4. Click Edit to enable the Test the Connection button.
  5. Click Test the Connection.

A more detailed message displays to help troubleshoot the problem.