Functional Comparison: Cartegraph OMS to Cartegraph 8

System Architecture

• Web-based Architecture 
  • Front-end: HTML5, CSS, and JavaScript
  • Back-end: C#,.NET
  • Less maintenance burden on IT
• Database: MS SQL 2012, 2012R2, 2014, or 2016
• One-step single-machine software update

• Customer/Server Architecture: 
  • Front-End: Thick Desktop Customer, all processing.
  • Back-end: Database only.
• Database: MS SQL 2000+, Oracle 8g+
• Individual machines need to have software updated.

System Maintenance

• See who is signed into the system from within the application, and how (desktop or mobile.)
• Notify signed in users of upcoming system maintenance, within the application.
• Sign out all active users at once.
• Lock the system so no one can sign in.

• Not able to see who is signed into the system, from within the application.
• No way to send in application notification of upcoming system maintenance.
• No way to sign users out of the system.
• No locking of the system.

Licensing

• Named User

• Concurrent User

User Interface

• Completely map-centric with a map on almost every page
• Gadgets on the Home screen with summary data and roll up information 
• Create custom views for each user according to their preferences
• Form and Record level persistence
• Consistent layout and functionality throughout the application
• Overview header information in work orders shows rolled up cost for every record
• Overview header information in assets shows rolled up cost of every record plus current condition and remaining life

• Mapping is an add-on and uses a separate application.
• No Dashboard
• Different views require different forms to be created by the Administrator
• Form level persistence
• Forms can have ad-hoc layout, consistency is not enforced.
• No Header

Service Request Management

• Multiple requesters inside a single request record for cleaner data management
• Integrates with any Open311 compliant software

• One requestor per request.
• No Open311 integration

Maintenance Management

• Overview header information in Work Orders shows rolled-up cost for every record
• The ability to associate multiple work activities to a single request
• Robust Preventative Maintenance manager for all asset types
• Robust Notifications Manager for new requests, new work, all work completed for a request, and citizen notification.

• No header information
• Multiple request to a single work activity
• Project Management only available for Fleet
• Notifications for Requests and Work Orders.

Asset Information

• Can support any asset type and attribution
• Includes 57 pre-defined asset types
• Ability to spatially query and analyze assets against other assets and/or Esri features.

• Can support any asset type and attribution
• Includes 35 pre-defined asset types, out-of-the-box

• Can aggregate assets into containers accumulating costs plus calculating overall condition for the container
• Compete asset history maintained
• Customized asset inspections
• Unlimited attachments of any file type 

• Single layer/no hierarchy asset relationships.
• Compete asset history maintained
• Customized asset inspections
• Unlimited attachments of any file type

Mobile Capabilities

• Cartegraph for iPad app
• Live connection to database from the field
• As work is done on assets-impact of work activities is immediately represented in asset condition and remaining life.
• Vet requests from the field, create tasks for the affected asset and assign the task
• User friendly app developed specifically for field professionals
• Ability to view assigned tasks in an optimized Route fashion
• Ability to generate an optimized task list Route based on the top 5, 10, 25, or 50 Tasks according to the current filter and sort.
• Work in Offline mode
• Cartegraph One smartphone app for iPhone or Android

• Windows Mobile 5-6.5 App
• Offline with post process database synchronization.
• Not real time
• Slow and in-efficient UI.

Mapping

• Can use ArcGIS Online Maps or ArcGIS Server published map
• Uses Apple maps by default (tablet only)
• Can use ArcGIS Server for Windows published map (tablet only)
• Maps are fully integrated into the application

• Requires Esri ArcGIS Desktop software and license
• Maps are only available inside the ArcGIS Environment.

GIS Integration

• Seamless two-way GIS Integration standard.
• One-way Work integrations from Cartegraph to ArcGIS

• Seamless two-way GIS Integration extra.

Integration

• Easy to use export tools directly to Excel with no need to generate reports
• Manual/Scheduled import and export
• Web-based Integration API
• Supports basic data processing operations on import/export. For example, concatenation, addition, subtraction, etc.

• Export tool:Not available
• Manual import and export
• Web-based Integration for API: Not available
• Import/export for only one-to-one field matching.

Security

• Role based user management tools-easier to share view layouts among common users.

• Role based but not tied to view layouts.

Reports

• Includes flexible report engine including a report designer.
• Ability to add charts and maps.

• Includes flexible report engine including a report wizard.