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Functional Comparison: Cartegraph OMS to Cartegraph 8

Cartegraph OMS

Cartegraph 8

System Architecture

  • Web-based Architecture
    • Front-end: HTML5, CSS, and JavaScript
    • Back-end: C#,.NET
    • Less maintenance burden on IT
  • Database: MS SQL (refer to the Cartegraph System Requirements document for version information)
  • One-step single-machine software update
  • Customer/Server Architecture:
    • Front-End: Thick Desktop Customer, all processing.
    • Back-end: Database only.
  • Database: MS SQL 2000+, Oracle 8g+
  • Individual machines need to have software updated.

System Maintenance

  • See who is signed into the system from within the application, and how (desktop or mobile.)
  • Notify signed in users of upcoming system maintenance, within the application.
  • Sign out all active users at once.
  • Lock the system so no one can sign in.
  • Not able to see who is signed into the system, from within the application.
  • No way to send in application notification of upcoming system maintenance.
  • No way to sign users out of the system.
  • No locking of the system.


  • Named User
  • Concurrent User

User Interface

  • Completely map-centric with a map on almost every page
  • Gadgets on the Home screen with summary data and roll up information
  • Create custom views for each user according to their preferences
  • Form and Record level persistence
  • Consistent layout and functionality throughout the application
  • Overview header information in work orders shows rolled up cost for every record
  • Overview header information in assets shows rolled-up cost of every record plus current condition and remaining life
  • Mapping is an add-on and uses a separate application.
  • No Dashboard
  • Different views require different forms to be created by the Administrator
  • Form level persistence
  • Forms can have ad-hoc layout, consistency is not enforced.
  • No Header

Service Request Management

  • Multiple requesters inside a single request record for cleaner data management
  • Integrates with any Open311 compliant software
  • One requestor per request.
  • No Open311 integration

Maintenance Management

  • Overview header information in Work Orders with rolled-up cost for every record
  • The ability to associate multiple work activities to a single request
  • Create work views specific to an asset and/or activity
  • Robust Preventative Maintenance manager for all asset types
  • Robust Notifications Manager for new requests, new work, all work completed for a request, and citizen notification
  • Use Automation Manager to create automated actions based on triggers.
  • No header information
  • Multiple requests to a single work activity
  • No specific views based on asset and/or activity
  • Project Management only available for Fleet
  • Notifications for Requests and Work Orders
  • No Automation Manager

Asset Information

  • Can support any asset type and attribution
  • Includes 100+ pre-defined asset types
  • Ability to spatially query and analyze assets against other assets and/or Esri features.
  • Can support any asset type and attribution
  • Includes 35 pre-defined asset types, out-of-the-box
  • Can aggregate assets into containers accumulating costs plus calculating overall condition for the container
  • Complete asset history maintained
  • Customized asset inspections
  • Unlimited attachments of any file type
  • Single layer/no hierarchy of asset relationships
  • Complete asset history maintained
  • Customized asset inspections
  • Unlimited attachments of any file type

Mobile Capabilities

  • Live connection to database from the field
  • As work is done on assets-impact of work activities is immediately represented in asset condition and remaining life.
  • Vet requests from the field, create tasks for the affected asset and assign the task
  • User-friendly app developed specifically for field professionals
  • Ability to view assigned tasks in an optimized Route fashion
  • Ability to generate an optimized task list Route based on the top 5, 10, 25, or 50 Tasks according to the current filter and sort.
  • Work in Offline mode

Cartegraph offers two mobile apps, Cartegraph One and Cartegraph for iPad. Read more about the features available on each app.

  • Windows Mobile 5-6.5 App
  • Offline with post-process database synchronization.
  • Not real time
  • Slow and inefficient UI.


  • Can use ArcGIS Online Maps or ArcGIS Server published map
  • Uses Apple maps by default (tablet only)
  • Can use ArcGIS Server for Windows published map (tablet only)
  • Maps are fully integrated into the application
  • Requires Esri ArcGIS Desktop software and license
  • Maps are only available inside the ArcGIS Environment.

GIS Integration

  • Seamless two-way GIS Integration standard
  • One-way work integrations from Cartegraph to ArcGIS
  • Supports geometric network associations
  • Supports utility network associations
  • Seamless two-way GIS Integration extra.


  • Easy to use export tools directly to Excel with no need to generate reports
  • Manual/Scheduled import and export
  • Web-based Integration API
  • Supports basic data processing operations on import/export. For example, concatenation, addition, subtraction, etc.
  • Set up incoming and outgoing webhooks to integrate with other systems
  • Leverage a Cartegraph app in Zapier to integrate between Cartegraph and other applications.
  • Export tool: Not available
  • Manual import and export
  • Web-based Integration for API: Not available
  • Import/export for only one-to-one field matching.


  • Role-based user management tools-easier to share view layouts among common users.
  • Role-based but not tied to view layouts.


  • Includes flexible report engine including a report designer.
  • Ability to add charts and maps.
  • Includes flexible report engine including a report wizard.