System Architecture
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- Web-based Architecture
- Front-end: HTML5, CSS, and JavaScript
- Back-end: C#,.NET
- Less maintenance burden on IT
- Database: MS SQL (refer to the Cartegraph System Requirements document for version information)
- One-step single-machine software update
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- Customer/Server Architecture:
- Front-End: Thick Desktop Customer, all processing.
- Back-end: Database only.
- Database: MS SQL 2000+, Oracle 8g+
- Individual machines need to have software updated.
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System Maintenance
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- See who is signed into the system from within the application, and how (desktop or mobile.)
- Notify signed in users of upcoming system maintenance, within the application.
- Sign out all active users at once.
- Lock the system so no one can sign in.
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- Not able to see who is signed into the system, from within the application.
- No way to send in application notification of upcoming system maintenance.
- No way to sign users out of the system.
- No locking of the system.
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Licensing
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User Interface
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- Completely map-centric with a map on almost every page
- Gadgets on the Home screen with summary data and roll up information
- Create custom views for each user according to their preferences
- Form and Record level persistence
- Consistent layout and functionality throughout the application
- Overview header information in work orders shows rolled up cost for every record
- Overview header information in assets shows rolled-up cost of every record plus current condition and remaining life
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- Mapping is an add-on and uses a separate application.
- No Dashboard
- Different views require different forms to be created by the Administrator
- Form level persistence
- Forms can have ad-hoc layout, consistency is not enforced.
- No Header
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Service Request Management
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- Multiple requesters inside a single request record for cleaner data management
- Integrates with any Open311 compliant software
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- One requestor per request.
- No Open311 integration
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Maintenance Management
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- Overview header information in Work Orders with rolled-up cost for every record
- The ability to associate multiple work activities to a single request
- Create work views specific to an asset and/or activity
- Robust Preventative Maintenance manager for all asset types
- Robust Notifications Manager for new requests, new work, all work completed for a request, and citizen notification
- Use Automation Manager to create automated actions based on triggers.
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- No header information
- Multiple requests to a single work activity
- No specific views based on asset and/or activity
- Project Management only available for Fleet
- Notifications for Requests and Work Orders
- No Automation Manager
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Asset Information
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- Can support any asset type and attribution
- Includes 100+ pre-defined asset types
- Ability to spatially query and analyze assets against other assets and/or Esri features.
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- Can support any asset type and attribution
- Includes 35 pre-defined asset types, out-of-the-box
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- Can aggregate assets into containers accumulating costs plus calculating overall condition for the container
- Complete asset history maintained
- Customized asset inspections
- Unlimited attachments of any file type
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- Single layer/no hierarchy of asset relationships
- Complete asset history maintained
- Customized asset inspections
- Unlimited attachments of any file type
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Mobile Capabilities
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- Live connection to database from the field
- As work is done on assets-impact of work activities is immediately represented in asset condition and remaining life.
- Vet requests from the field, create tasks for the affected asset and assign the task
- User-friendly app developed specifically for field professionals
- Ability to view assigned tasks in an optimized Route fashion
- Ability to generate an optimized task list Route based on the top 5, 10, 25, or 50 Tasks according to the current filter and sort.
- Work in Offline mode
Cartegraph offers two mobile apps, Cartegraph One and Cartegraph for iPad. Read more about the features available on each app.
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- Windows Mobile 5-6.5 App
- Offline with post-process database synchronization.
- Not real time
- Slow and inefficient UI.
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Maps
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- Can use ArcGIS Online Maps or ArcGIS Server published map
- Uses Apple maps by default (tablet only)
- Can use ArcGIS Server for Windows published map (tablet only)
- Maps are fully integrated into the application
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- Requires Esri ArcGIS Desktop software and license
- Maps are only available inside the ArcGIS Environment.
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GIS Integration
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- Seamless two-way GIS Integration standard
- One-way work integrations from Cartegraph to ArcGIS
- Supports geometric network associations
- Supports utility network associations
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- Seamless two-way GIS Integration extra.
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Integration
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- Easy to use export tools directly to Excel with no need to generate reports
- Manual/Scheduled import and export
- Web-based Integration API
- Supports basic data processing operations on import/export. For example, concatenation, addition, subtraction, etc.
- Set up incoming and outgoing webhooks to integrate with other systems
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- Export tool: Not available
- Manual import and export
- Web-based Integration for API: Not available
- Import/export for only one-to-one field matching.
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Security
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- Role-based user management tools-easier to share view layouts among common users.
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- Role based but not tied to view layouts.
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Reports
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- Includes flexible report engine including a report designer.
- Ability to add charts and maps.
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- Includes flexible report engine including a report wizard.
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