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Cartegraph OMS System Requirements: Spring 2018

This document describes the requirements for the installation and use of applications and servers.

Cartegraph Administrator Workstation

Operating System:

  • Windows 7 Professional or Ultimate edition
  • Windows 10
  • All Microsoft updates must be installed.
  • 64-bit only

Processor and Memory (RAM):

  • Must meet or exceed the requirements of the operating system.

Available Hard Disk:

  • 500 MB recommended

Monitor:

  • Minimum screen resolution 1200 x 768

Customer Workstation

Operating System:

  • Windows 7 Professional or Ultimate edition
  • Windows 10
  • All Microsoft updates must be installed.
  • 64-bit only

Processor and Memory (RAM):

  • Must meet or exceed the requirements of the operating system.

Available Hard Disk:

  • 500 MB recommended

Supported Web Browsers:

  • IE 11 (Windows 7 or 10)
  • Edge (latest version)
  • Chrome (latest version)

Connectivity:

  • Always connected
  • External Internet Access is required

Monitor:

  • Minimum screen resolution 1200 x 768

Web Server

Operating System:

  • Windows Server 2012 R2 or 2016 (recommended)
  • .NET version 4.7.1
  • All Microsoft updates must be installed.

Processor and Memory:

  • Multi-core processor 2.0 GHz or faster
  • 8 GB RAM
  • 100/1000 Ethernet connection

IIS:

  • Version 8, 8.5, 10
  • SSL SHA-256 is required
  • Server requires Transport Layer Security (TLS) protocol version 1.2 enabled

Other:

  • Internet Access
  • Outgoing SSL communication required from your web server.
  • Windows Local Group computer machine-level setting for Internet Explorer where "Do not save encrypted pages to disk" is set to disabled. See Cartegraph OMS Internet Explorer Encrypted Pages Setting to learn more about this setting
  • If a two-tier environment:
    • User ID with read and write access to the Project Home
    • User ID and DB ownership for the database
    • SMTP Compliant Email Server
    • Permissions to run the Windows Task Scheduler
  • If a three-tier deployment, the operating system must be the same on both the Web and Application servers.
  • Outbound port 10943 opens to octopus.cartegraph.com.

Application Server

In a two-tier environment, this does not apply because the Web Server does the Application Server's job.

Operating System:

  • Windows Server 2012 R2 or 2016 (recommended)
  • .NET version 4.7.1
  • All Microsoft updates must be installed.

Processor and Memory:

  • Multi-core processor 2.0 GHz or faster
  • 8 GB RAM
  • 100/1000 Ethernet connection

IIS

  • Version 8, 8.5, or 10
  • SSL SHA-256 or later is required
  • Server requires Transport Layer Security (TLS) protocol version 1.2 enabled

Other Environment Requirements:

  • User ID with read and write access to the Project Home
  • User ID and DB ownership for the database
  • SMTP Compliant Email Server
  • Permissions to run the Windows Task Scheduler
  • Cartegraph recommends adding this server’s URL to the Safe list on the firewall between the DMZ and the internal network to eliminate flooding issues.
  • Outbound ports 443 and 10943 open to octopus.cartegraph.com.
  • If a three-tier deployment, the operating system must be the same on both the Web and Application servers.

Database

Supported Database Types:

  • SQL Server 2012, 2014, 2016, or 2017  (recommended)
  • SQL Express is not supported.

Other requirements:

  • 5 GB or more free disk space
  • Full-text search component must be installed.
Project Home

Description

  • Shared folder hierarchy to store attachments, import/export format files, and reports.

Available Hard Disk

  • 5 GB or more free disk space

Other Considerations

  • Can be placed on a network share or directly on the Application server for three-tier deployments or the Web server for two-tier deployments.

  • Can grow significantly based on the number of attachments being uploaded

  • If being placed on the Application server for three-tier deployments or the Web server for two-tier deployments, consider a separate drive for growth.

Map Support

 

  • Esri ArcGIS  Online
  • Supports latitude/longitude coordinates only.
  • Custom maps from ArcGIS Server are supported only for the Cartegraph for iPad app and for customers with an Esri ArcGIS license level 0 or only Cartegraph sign in.

GIS Integration

 

Esri  ArcGIS Online

OR

Esri  ArcGIS Server for Windows (Web Adaptor required for hosted deployments)

OR

Esri  Portal for ArcGIS (Cartegraph on-premises only)

OR

Esri ArcGIS Server for Windows  (On-Premises Deployment)

  • Version 10.3.1, 10.4.1, 10.5.1, or 10.6
  • Standard or Advanced Version
  • Cartegraph add-in for ArcMap (Recommended)
  • Cartegraph SOE for ArcGIS Server (Recommended)
  • ArcGIS Portal 10.4 requires use with data store.
  • Requires TLS 1.2
  • Requires SHA256+ SSL certifications

Tablets

Apple iPad:

  • iPad mini 2 or later
  • iPad Air or later
  • iPad Pro
  • iOS 11.2, 11.3, 11.4, or 12
  • Setup with internet connectivity
  • Active iTunes account for initial download and subsequent updates  
  • GPS enabled device

Devices

  • Mini Second Generation, model numbers A1489, A1490, and A1491
  • Mini Third Generation, model numbers A1599, A1600, and A1601
  • Mini Fourth Generation, model numbers A1538 and A1550
  • iPad 2017, model numbers A1822 and A1823
  • Air, model numbers A1474, A1475, and A1476
  • Air 2, model numbers A1566 and A1567
  • Pro First Generation, model numbers A1584, A1652, A1673, A1674, and A1675
  • Pro Second Generation, model numbers A1670, A1671, A1701, and A1709

Smartphones

 

  • iOS 11.2, 11.3, 11.4, or 12
  • Android 4.4 to 9.0
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