You must have administrator rights to access this feature.
This feature may not be available in every package. Not sure if you have this feature or you want to learn more about it? Send us a message at email@example.com
Cartegraph is Open311 compliant. This allows citizens to use Cartegraph‘s YourGOV or other third-party applications to electronically report non-emergency service requests from their smartphones or tablets. Open311 is a standard that provides an open, consistent, and streamlined process for request management and integration. For more information visit open311.org.
After requests are submitted using YourGOV or a third-party application, requests are vetted and managed in Cartegraph.
The Request Issue’s Code field is required for Open311 compatibility. Open311 requires a code to create the request.
Clients work with Cartegraph Client Services to setup Open311-specific functionality.
System Settings must be set for the following:
Base URL for the Discovery Service
The base URL is not standard. For example, https://yourserver.com/Cartegraph/Op...Discovery.json or https://yourserver.com/Cartegraph/Op.../Discovery.xml.