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Open311 to Request Field Mapping

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Open311 Field

Cartegraph Field

Service_Request_ID

Requests\ID

Status

Requests\Status

Status_Notes

Requests\Response Notes

Service_Name

Requests\Issue\Issue

Service_Code

Requests\Issue\Code

Description

Request\Description

Agency_Responsible

Requests\Agency Responsible

Service_Notice

Request\Issue\Response

Requested_DateTime

Request\Entry Date

Updated_DateTime

Calculated (Last Modified, or Close Date if Status is Closed.)

Expected_DateTime

Requests\DueDate

Address

Request\Location Description

Address_ID

Requests\Address ID

ZipCode

Requests\Zip Code

Lat

Calculated (Request Spatial)

Long

Calculated (Request Spatial)

Media_URL

Calculated (All Open311 Attachments)

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