Create a Request for an Anonymous Requester

This feature requires a Cartegraph OMS license.

1. Click the Requests tab.
2. Click Create>Request.
3. Select Anonymous.
4. Click Next.
5. Select the Issue.

OPTIONAL: Set the request’s location by entering the address and placing the pin on the map.

6. Select the Priority.

OPTIONAL: Enter a description.

OPTIONAL: Enter the date and time the Requester observed the issue.

OPTIONAL: Enter notes about the call.

7. Click Finish & Save.

The new Request displays in Detail view and saves to the Requester Log with an ID of Anonymous.