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Prevent Duplicate Requester Entries


As Requests are taken verify the information of the Requester’s details are up-to-date. Review the current information and collect any missing information.

Before creating a Requester record, search for the person’s name and phone number to make sure they are not already in the system.

When you come across a name with more than one entry, use the phone number and address to select the correct Requester. For example, John Smith.

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