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Set Attached File Size in the Web.config File

The default maximum file size is 30 MB. For files larger than 30 MB. like video files, store the file in another location and use the Link option for attachments. Keep in mind that with each release, service pack, or hotfix this setting is reset to the default value.

Only customers with on-prem deployments can change the attached file size in the web.config file. Contact our Technical Support team for more information.