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Cannot Calculate Index

This error message displays if the user saves or completes an inspection where one or more condition categories are not set up correctly:

“Estimated index was not calculated for one or more condition categories marked Not Inspected. If you want an index for a condition category, ask your System Administrator to make sure the prerequisite data is in place."

A warning indicator displays in the Inspection for the condition category. The warning message is, "Cannot calculate the index because there is missing condition data."


With the Advanced Assets Extension:

  • Make sure a valid performance curve is setup for all condition categories.
  • Make sure the asset has an Install and/or Replace date.


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