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Better Data Changed How This County Does Business

Boone County, MO

award-icon.pngBoone County earned its award for successfully implementing a multi-department Operations Management System.  In doing so, the county has steadily improved the integrity of its collected data and renewed its commitment to citizen engagement and transparency. In addition, Boone County says it has experienced notable improvements to its methods of internal communication, particularly between its departments of Public Works and Resource Management.

Here's how they do it:

  • Boone County uses Cartegraph and ArcGIS in tandem to collect, analyze and review maintenance activities and assets, manage requests from citizens, and create mapping applications that provide location accuracy and geographic visualization.
  • Supervisors are making efficient use of mobile technology in the field; using it to update work orders, track staff, material, and equipment costs, create road condition graphs, and track culvert types.
  • New reporting methods help staff calculate costs and provide departments the information needed to identify cost savings, develop realistic work plans/schedules for future projects, and accurately budget for those future projects.
  • Boone County’s united communication efforts have introduced new, dynamic ways to illustrate daily operations using additional technologies such as Cartegraph Mobile applications, ArcGIS Online, web-based reporting, and social media. 

“Winning this award is very exciting because it is great to be recognized for all of the time and effort it took to combine technologies, personalities, ideas, and talent that have resulted in a dynamic workflow that continues to challenge the way we think about data management. We are passionate about what we do, because we are passionate about serving our citizens.”

Charly Clendenning
GIS/Data Management Technician
Boone County, Missouri Public Works

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