Use the Notifications feature to give users a timely, reliable connection to your organization’s day-to-day operations — even when they’re working outside of the system. Assign email notification types and establish subscription settings based the user’s individual role and responsibilities.
GIS Integration Synchronization Failure
Sent when integrated GIS system fails to sync.
Real-time data from integrations with other systems.
Based on tracked inventory levels. Notifies the appropriate users whenever particular materials need to be re-ordered.
New Assigned Task
Notify individual users each time they are assigned a new Task.
Received New Request
Notify users each time an incoming Request is entered into the workflow.
Scheduled Process Error
Sent when there is an error during a scheduled process.
Schedule a completion notification for any task. Notifications can be turned on and off as needed.
Tasks Completed for Request
Sent when all Tasks associated to a Request are completed.
Tasks Completed for Work Order
Sent when all Tasks associated to a Work Order are completed.
Notify citizens, too.
Improve transparency and customer service. Quickly notify citizens when their submitted requests are received and resolved. Notifications work seamlessly with most third-party 311 programs.
Don’t see a notification to fit your needs? Create your own using Automation Manager.
This feature may not be available in every package. Not sure if you have this feature or you want to learn more about it? Send us a message at firstname.lastname@example.org.