Cartegraph OMS Functionality Overview

Asset Information

• Choose from 65+ pre-defined asset types
• Supports any asset type and attribution
• Maintains a complete asset history
• Allows for customized asset inspections
• Ability to aggregate assets into containers, accumulating costs and calculating overall condition for the container
• Honors linked asset relationships, such as water and sewer network assets
• Ability to run spatial analysis queries against other assets and/or Esri features
• Allows for unlimited attachments of any file type

Service Request Management

• Works with internal and external requests
• Organizes multiple requesters inside a single request record for cleaner data management
• Ability to associate a request to an asset
• Ability to create a task based on a request
• Integrates with any Open311 compliant software

Maintenance Management

• Manages tasks and work orders
• Work order overview header shows rolled-up cost for every record
• Ability to associate multiple work activities to a single request
• Ability to create preventative maintenance tasks for any asset based on condition, time, and usage
• Includes robust Notifications Manager for new requests, new work, all work completed for a request, and citizen notifications

Reports

• Includes easy-to-use report designer with interactive web viewing
• Allows multiple record sets on a single report
• Includes summary and detail reports for each asset
• Ability to print barcodes, add charts, and include attachments

Mapping

• ArcGIS maps are fully integrated into the application
• Includes easy access to measure and selection tools, as well as spatial analysis tools
• Works with ArcGIS Online Maps or ArcGIS Server for Windows published map

Mobile Capabilities

• User-friendly apps developed specifically for field professionals
  • Cartegraph One app for iPhone and Android
  • Cartegraph for iPad app
• Ability to collect assets, complete work, and log resources on-the-go
• Ability to view assets and tasks on a mobile map
• Ability to edit GIS database from the field through ArcGIS integration
• Includes live connection to database from the field
• As work is completed, impact is immediately represented in asset condition and remaining life
• Ability to vet requests, create tasks for the affected asset, and assign tasks from the field (iPad only)
• Ability to view assigned tasks in an optimized route fashion (iPad only)
• Ability to generate an optimized task list route based on the top 5, 10, 25, or 50 Tasks according to the current filter and sort (iPad only)
• Ability to work in Offline mode (iPad only)

Security

• Includes role-based user management tools
• Ability to share view layouts among common users

GIS Integration

• Seamless two-way GIS Integration standard
• One-way work integration from Cartegraph to ArcGIS

System Architecture

• Web-based Architecture 
• Front-end: HTML5, CSS, and JavaScript
• Back-end: C#,.NET
• Less maintenance burden on IT
• Database: MS SQL 2012, 2012R2, or 2014
• One-step single-machine software update

Licensing

• Named User

User Interface

• Includes a map on almost every page
• Gadgets on the home screen display summary data and roll up information 
• Ability to create custom views for each user according to their preferences
• Ability to adjust map and list views using layers and filters
• Includes Form and Record level persistence
• Consistent layout and functionality throughout the application
• Overview header information in work orders shows rolled up cost for every record
• Overview header information in assets shows rolled up cost of every record plus current condition and remaining life

Integrations

• Web-based Integration API
• Easy-to-use export tools directly to Excel with no need to generate reports
• Manual/Scheduled import and export
• Supports basic data processing operations on import/export. For example, concatenation, addition, subtraction, etc.