Cartegraph OMS Functionality Overview

Asset Information

Choose from 65+ pre-defined asset types
Supports any asset type and attribution
Maintains a complete asset history
Allows for customized asset inspections
Ability to aggregate assets into containers, accumulating costs and calculating overall condition for the container
Honors linked asset relationships, such as water and sewer network assets
Ability to run spatial analysis queries against other assets and/or Esri features
Allows for unlimited attachments of any file type

Service Request Management

Works with internal and external requests
Organizes multiple requesters inside a single request record for cleaner data management
Ability to associate a request to an asset
Ability to create a task based on a request
Integrates with any Open311-compliant software

Maintenance Management

Manages tasks and work orders
Work order overview header shows the rolled-up cost for every record
Ability to associate multiple work activities to a single request
Ability to create preventative maintenance tasks for any asset based on condition, time, and usage
Includes robust Notifications Manager for new requests, new work, all work completed for a request, and citizen notifications

Reports

Mapping

ArcGIS maps are fully integrated into the application
Includes easy access to measure and selection tools, as well as spatial analysis tools
Works with ArcGIS Online Maps or ArcGIS Server for Windows published map

Mobile Capabilities

User-friendly apps developed specifically for field professionals
- Cartegraph One app for iPhone and Android
- Cartegraph for iPad app
Ability to collect assets, complete work, and log resources on-the-go
Ability to view assets and tasks on a mobile map
Ability to edit GIS database from the field through ArcGIS integration
Includes a live connection to the database from the field
As work is completed, the impact is immediately represented in asset condition and remaining life
Ability to vet requests, create tasks for the affected asset, and assign tasks from the field (iPad only)
Ability to view assigned tasks in an optimized route fashion (iPad only)
Ability to generate an optimized task list route based on the top 5, 10, 25, or 50 Tasks according to the current filter and sort (iPad only)
Ability to work in Offline mode (iPad only)

Security

GIS Integration

System Architecture

Licensing

User Interface

Includes a map on almost every page
Gadgets on the home screen display summary data and roll up information
Ability to create custom views for each user according to their preferences
Ability to adjust map and list views using layers and filters
Includes Form and Record level persistence
Consistent layout and functionality throughout the application
Overview header information in work orders shows rolled up cost for every record
Overview header information in assets shows the rolled-up cost of every record plus current condition and remaining life

Integrations

Web-based Integration API
Easy-to-use export tools directly to Excel with no need to generate reports
Manual/Scheduled import and export
Supports basic data processing operations on import/export. For example, concatenation, addition, subtraction, etc.
Supports outgoing Webhooks