Cartegraph OMS Functionality Overview
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Asset Management
- Choose from 100+ predefined asset types
- Supports any asset type and attribution
- Maintains a complete asset history
- Allows for customized asset inspections
- Ability to aggregate assets into containers, accumulating costs and calculating overall condition for the container
- Honors linked asset relationships, such as water and sewer network assets
- Track indoor assets by building, floor, and floor plan lines
- Ability to run spatial analysis queries against other assets and/or Esri features
- Overview header information in assets shows the rolled-up cost of every record plus current condition and remaining life
- Allows for unlimited attachments of most file types
- Allows for Facility Condition Assessments
Service Request Management
- Works with internal and external requests
- Organizes multiple requesters inside a single request record for cleaner data management
- Ability to associate a request to an asset
- Ability to create a task based on a request
- Integrates with any Open311-compliant software
Maintenance Management
- Manages tasks and work orders
- Work order overview header shows the rolled-up cost for every record
- Ability to associate multiple work activities to a single request
- Ability to create preventative maintenance tasks for any asset based on condition, time, and usage
- Includes robust Notifications Manager for new requests, new work, all work completed for a request, and citizen notifications
- Compare estimate and actual resource costs
Resource Management
- Distribute resources to tasks
- Set labor rates
- Manage labor crews
- Track equipment
- Use equipment FEMA rates based on FEMA Schedule
- Manage materials
- Implement vendor price quotes
Reports
- Includes easy-to-use report designer with interactive web viewing
- Allows multiple recordsets on a single report
- Includes summary and detail reports for each asset
- Standard reports for work items, requests, resources, and FEMA
- Ability to print barcodes, add charts, print maps, and include attachments
- Automatically email reports with Automation Manager
Mapping
- ArcGIS maps are fully integrated into the application
- Includes easy access to measure and selection tools, as well as spatial analysis tools
- Works with ArcGIS Online Maps or ArcGIS Server for Windows published map
System Configuration
- Ability to create screen layouts for details, lists, and lookups
- Ability to manage field structure
- Ability to create and edit library values to be used in lookup fields
- Filter what records are displayed in the map and list
- Save and share filtered layers
- Create record filters based on security roles
- Create automated workflows
Mobile Capabilities
- User-friendly apps developed specifically for field professionals
- Cartegraph One app for iOS and Android for smartphones and tablets
- Cartegraph for iPad app
- Ability to collect assets, complete work, and log resources on-the-go
- Ability to view assets, tasks, and requests on a mobile map
- Ability to view equipment and assign work
- Ability to edit GIS database from the field through ArcGIS integration
- Includes a live connection to the database from the field
- As work is completed, the impact is immediately represented in asset condition and remaining life
- Ability to vet requests, create tasks for the affected asset, and assign tasks from the field
- Ability to work in Offline mode
- Ability to create requests and requesters from the field (Cartegraph One only)
- Ability to search by ID, keyword and bar code scan for assets, equipment, tasks and requests (Cartegraph One only)
- Ability to view assigned tasks in an optimized route fashion (iPad only)
- Ability to generate an optimized task list route based on the top 5, 10, 25, or 50 Tasks according to the current filter and sort (iPad only)
- Ability to manage buildings by filtering tasks and assets by building and floor, and display floor plan lines (Cartegraph One only)
Security
- Includes role-based user management tools
- Ability to share view layouts among common users
GIS Integration
- Seamless two-way GIS Integration standard
- One-way integration from Cartegraph to ArcGIS for work items
- One-way integration from ArcGIS to Cartegraph for floor plan lines
System Architecture
- Web-based Architecture
- Less maintenance burden on IT
- Database: MS SQL 2012, 2014, 2016, or 2017
- One-step single-machine software update
Licensing
- Named User
User Interface
- Includes a map on almost every page
- Gadgets on the home screen display summary data and roll up information
- Ability to create custom views for each user according to their preferences
- Ability to adjust map and list views using layers and filters
- Includes Form and Record level persistence
- Consistent layout and functionality throughout the application
Integrations
- Web-based Integration API
- Scheduled import and export
- Supports basic data processing operations on import/export; for example, concatenation, addition, subtraction, etc.
- Supports incoming and outgoing Webhooks
- Easy-to-use export tools directly to Excel with no need to generate reports
- Integrate with other applications using the Cartegraph app in Zapier