Delivering great public services isn’t easy. There are so many moving parts. From receiving and routing resident requests, to keeping citizens in the loop, to creating work orders, to tracking performance, to integrating with existing systems, to collecting the data needed for better decision making.
Hear from City of Enid, Oklahoma’s Public Utility Director, Louis Mintz, how Cartegraph with SeeClickFix makes managing citizen service requests a snap. In this session, we’ll explore examples of SeeClickFix as a resident-friendly gateway to Cartegraph and the value of moving beyond sticky notes and one-off emails for managing resident requests. Let’s do more, faster, together.
By attending this session, you'll be better able to:
- Easily collect public service requests from residents directly into Cartegraph with SeeClickFix
- Develop workflows that keep residents in the know as their request moves through local government
- Understand the value of operational visibility and sharing all of the work you've done with the public to build civic trust